Giving a sense of place to your third spaces.
In 2023 alone, US metro-city social clubs were a $24+ billion industry. Post-pandemic customers need more than a loyalty discount program, they now require Third Spaces like your restaurant to offer extraordinary community recognition and connection.
But how?
Invite-only access to restaurant credits aka House Accounts. Regulars can pre-pay $100-$10,000 in food and beverage credit.
Hospitality has moved from coffee punch cards to service benefit rewards. They could be secret menus or reward dinners, we can get creative using what you already have on-site!
Catering team lunches/dinners are big weekday growth drivers, and we have proven experience from building Caviar (acquired by Square for $100M).
Additionally, we can connect you with third-party local club partners for more upsell opportunities.
The Usual only gets paid if we bring you actual business. We take a commission on any credits used to pay for food, beverage, or covers.
We even take care of the credit card fees.
Photoshoots, @humansofny-style-interviews of Regulars, we're just getting started.
Outside restaurant-controlled incidents, we take full responsibility for The Usual customers. We help with refunds, extra customer care, and whatever else your restaurant needs with The Usual.